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Opening times for Christmas and New Year holiday period
Posted by Tanya Pecheykina on 09 December 2016 09:40 AM

Christmas and New Year Holidays are coming soon, which means there might be disruptions to our usual services during this period. Please check the opening hours of our offices and Consulates to make sure you can get visas in time for your travel :
If you have any concerns or questions, please contact us at or via phone on +44(0)207 100 7370 and we will be happy to help.

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Domestic trains booking window improved
Posted by Andrew Glenister on 14 November 2016 02:57 PM

Good news for those of you who like to book their rail tickets as far in advance of travel as possible; all domestic trains travelling within the borders of the Russian Federation will be available 60 days before the date of travel.


Currently tickets for most domestic trains are only available 45 days before the date of travel.


This new rule will come into force on the 11th December.
This is great news for nervous travellers (like me(!)) who like to have their travel arrangements confirmed as early as possible!


In addition to the 60-day booking window, remember that Real Russia can take rail bookings at any time, for any rail journey. This way, the moment the tickets are available our experience rail experts can book them for you. This is particularly important during the summer when tickets for popular routes can sell out in no time at all. Booking through Real Russia removes the need to set an alarm for the early hours of the morning in order to be up in time to book tickets, as we do that for you!


Click here for more information on booking rail tickets.


Click here to book your rail tickets.


Click here to speak to one of our travel experts.

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Russian visas application rule change
Posted by Tanya Pecheykina on 11 November 2016 02:10 PM

The Russian consulate has recently confirmed that applications for Russian visas may now be presented for processing at the application centres in the United Kingdom a maximum of six months in advance of your first proposed date of entry.

Individuals presenting applications that are for entry more than six months in advance may be rejected, including loss of application fees.

Should you need any assistance, or have any questions about applying for a Russian visa, please feel free to contact our visa team at or on 0207 100 7370 and we will be happy to help.

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A small change to e-tickets
Posted by Andrew Glenister on 01 November 2016 11:22 AM

Real Russia have just been informed that there will be slight change to the process of exchanging electronic tickets (e-tickets) for a physical paper ticket for journeys on the railways of Russia.


As you may remember, in Russia an e-ticket is a voucher that confirms that you have booked and paid for a particular place on a particular train. It is not possible to board the train with the e-ticket, a printed copy of this e-ticket must be exchanged for a traditional rail ticket at an exchange point in Russia.


These exchange points can be either manned ticket offices or electronic terminals that look similar to ATM's.


The new process requires a small fee of 50 roubles to be paid in order to exchange a ticket at a ticket office. This is a relatively small fee, but it is worth taking it into consideration all the same.


If you choose to exchange your ticket at an electronic exchange point there continues to be no fee. Conviniently, if there is no electronic exchange point available, the 50 rouble fee will be waived. 


Of course, if you would rather avoid the hassle of exchanging the e-ticket for a traditional paper ticket, it is possible to select electronic registration (e-registration) for almost all domestic trains in Russia. With e-registration there is no need to exchange anything, you can print this out and present it at the train in order to board the train, simplifying the process somewhat. 


In either case, remember to have your passport with you to confirm you are who you say you are, and that the ticket belongs to you!


If you would like further information on e-tickets and e-registration, such as the difference between the two, head to our handy ticket information page.


If you would rather speak directly to one of our travel experts, head over to our 'Contact Us' page for more information.

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Heading to Russia by train - a clarification about Belarus
Posted by Andrew Glenister on 24 October 2016 12:13 PM

Many people choose to travel to Russia by train from across Europe. Generally speaking, this means entering Russia via Belarus.


Recently the travel experts at Real Russia have been receiving questions from customers regarding a piece of information that was posted on the website of the British Foreign and Commonwealth Office. This is the information in question:


Still current at: 24 October 2016

Updated: 23 September 2016

Latest update: Safety and security section (Road travel) – some foreign nationals have been prevented from crossing the border between Belarus and Russia when travelling by road, particularly on the M1 Highway to/from Smolensk; if you’re planning to travel by road between Belarus and Russia you should consider seeking an alternative route.


This information can be found here:


Many people have been left unsure as to whether this would affect rail travellers. While we had received no feedback from customers, partners or office agencies to suggest that rail travel would be affected, we thought we would reach out to them to clear this issue up as much as we could.


What we found after speaking to a number of people was that you should have no problems travelling to Russia by train, the most famous of which is the Paris – Moscow route. So, there should be no need for you to avoid travelling to Moscow by train. These issues at the border do seem to be restricted to road travel.


It is worth reminding people that in addition to the Russian visa required to enter Russia itself, a Belarussian transit visa will be required to cross the territory of Belarus. This is very important, otherwise you may not even make it to the Russian border, instead being turned away at the border of Belarus.


To find out more about these visas, click on the following links:


Russian tourist visa

Russian business visa

Belarussian transit visa


If you have any further questions, please do not hesitate to get in touch with our travel experts. If your query is of a more urgent nature, we have a 24-hour emergency number which you can find below.


+44 (0) 207 100 7370

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