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Nov
1
Changes to Real Russia Working Hours on Monday 6 November 2017
Posted by Dominic Quiney on 01 November 2017 03:12 PM

Changes to Real Russia Working Hours on Monday 6 November 2017

 

Real Russia's opening hours will change on Monday 6th November 2017

Due to Monday 6th November being a Russian national holiday (Day of National Unity), Real Russia's offices will close early at 17:00 GMT on that day.

 

This means that our Visa and Travel teams will be able to take your queries and orders until 17:00 GMT on that day, and Real Russia's office in London will close at 17:00 GMT, so if you are due to collect your visa from our office on Monday 6th November 2017, please do so before 17:00 GMT. After 6th November 2017, Real Russia's office hours will return to normal. They can be found here. Any queries made after 17:00 GMT on Monday 6th November will be addressed the following working day.

 

If you have an urgent matter regarding your visa that needs to be addressed outside of office hours, please call +44 (0) 7888753489.

 

Russian Visa Application Centre will be closed on Monday 6th November 2017 

Also, on the same day (Monday 6th November 2017), because of Russia's Day of National Unity, the Russian Visa Application Centres in London, Manchester and Edinburgh will all be closed. Please bear this in mind when applying for your visa, as you will be unable to attend the application centres to give your fingerprints on this day.

 

If you would like to order your visa to Russia, please click here. If you are curious to discover the real Russia, you can start your journey at our tours page and even book your train tickets for Russia and beyond using our rail tickets website.


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Oct
2
London Tube and Rail Strikes: Disruption to Real Russia Visa Services Expected
Posted by Dominic Quiney on 02 October 2017 01:40 PM

UPDATE:  London Tube and Rail Strikes – London Tube Strike Suspended

 

Our visa processing services (based in our London office) are now significantly less likely to be disrupted between Wednesday 4th October and Friday 6th October 2017. This is because the strike originally planned by London Underground drivers for Thursday 5th October 2017 has been suspended following negotiations between the ASLEF Union and London Underground representatives.  If you would like more information, please follow this link.

 

However, the strike originally planned by Southern Rail and Greater Anglia Rail for Thursday 5th October will still go ahead as planned, so there are likely to be delays on routes into and out of London that are operated by these companies.  This may lead to some disruption to our visa processing services, however, as mentioned above, due to the suspension of the planned strike on the London Underground, the risk of this is now significantly reduced.

 

As stated in the original news publication (see below), our visa team will contact you directly if your visa is going to be significantly delayed.  However, if you have any questions, or would like additional information on this, please do not hesitate to contact our dedicated visa team on +44 (0) 207 100 7370, or complete a Contact Form on our website, and our team will be happy to be of assistance.




London Tube and Rail Strikes:  Disruption to Real Russia Visa Services Expected

 

Our visa processing service (based in our London office) may be disrupted from Tuesday 3rd October 2017 until Friday 6th October 2017, due to planned transport strikes in and around London. This means visas may take slightly longer than usual to process during these dates. However, we expect our visa service to completely return to normal on Monday 9th October 2017.

 

Strikes are planned by RMT (Rail, Maritime and Transport) Union workers for Tuesday 3rd October 2017 and Thursday 5th October 2017 and by ASLEF Union tube workers on Thursday 5th October 2017. Therefore, Southern Rail, Greater Anglia Rail and London Underground services will be severely disrupted between Tuesday 3rd October 2017 and Friday 6th October 2017. These strikes may mean that other transport services are congested. For more information, please follow this link.

 

Our visa team will contact you directly if your visa is going to be significantly delayed. However, If you have any questions, or would like additional information on this, please do not hesitate to contact our dedicated visa team on +44 (0) 207 100 7370, or complete a Contact Form on our website, and our team will be happy to be of assistance.


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Aug
2
Payment in Euros and US Dollars for Accommodation and Transfers Now Available
Posted by Dominic Quiney on 02 August 2017 12:54 PM

You can now pay for accommodation and transfers in Euros and US Dollars!

 

Booking accommodation in Russia and transport services to and from various city destinations and transport hubs in Russia can be daunting, with so many different options to choose from.  Real Russia understand that once you have taken this step, you want to be able to pay easily, quickly, and securely.

 

With this in mind, following our announcement last month that you can now pay for rail tickets in Euros and US Dollars, we have now upgraded our payment systems for accommodation and transfers, so that it is now possible to pay online, and over the phone to our London office, in Euros (€) and US Dollars ($), in addition to British Pounds (£), for these services as well.  If you wish to pay online, please see our hotels and accommodation page and our transfers page to book these services in a currency convenient for you!  Alternatively, for more information on all the available payment methods for Real Russia travel services, visit our dedicated payment information page.

Available immediately, payment for all accommodation and transfers can be made in a range of currencies, helping to alleviate the burden of bank charges for currency conversion; meaning that the price you see online, really is the price you will pay.

As we stated last month during our announcement on the introduction of multi-currency payment for rail tickets, Real Russia are not stopping there.  Over the coming months, more upgrades will be made to our online rail payment system, including support for more currencies, and more payment types, including Pay Pal and Union Pay.

And that's not all!  Real Russia will be extending this support for multiple currencies, and new payment types, to all other travel services that are available on realrussia.co.uk, including visa support, excursions, and tours, in the next few months.

To keep up to date on everything Real Russia, follow us on Facebook and Twitter!
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Jul
18
Important Visa Information - Changes to Russian Visa Application Forms
Posted by Dominic Quiney on 18 July 2017 05:07 PM

IMPORTANT VISA INFORMATION – PLEASE READ

 

Russian Visa Application Forms for Russian visas have changed

 

We were informed on the 17th July that effective immediately the Russian Ministry of Foreign Affairs has amended the Visa Application Form for all UK nationals applying for a Russian visa. Moving forward, the application form will be longer, and more in depth. This has been done on a reciprocal basis, bringing the application process for Russian visas for UK citizens into line with the UK visa application process for Russian nationals (please see this link to the Russian Embassy’s official announcement on this matter:  https://www.rusemb.org.uk/fnapr/6168).

 

What does this mean?

 

You will still be able to apply for your Russian visas through realrussia.co.uk as usual. Please be aware, though, that as we update our systems in accordance with the amendments made by the Russian Ministry of Foreign Affairs, there will be a slight delay in all visa processing times. Please take this into account when making your application.  We will endeavour to return to normal service as soon as possible.

 

In the meantime, if you have any further questions, please do not hesitate to contact our visa team on +44 (0) 207 100 7370, or via our contact page.  We will keep you updated on our website as we receive further information.


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Jul
14

Important Visa Registration Rule Changes

 

Following the 2017 FIFA Confederations Cup in Russia, on 12th July 2017, the Russian migration services have reverted the rules regarding registration of visas in Russia to their original status.

 

What Does This Mean?

 

This means that, from 12th July 2017 onwards, all Russian visas must be registered with the Russian migration services within seven working days of arrival in any Russian city.  Further information on these requirements, and how we can register your visa for you if you are arriving in Moscow or St. Petersburg, can be found here:  http://realrussia.co.uk/Visas/Russian/Registration

 

N.B.:  If you wish to travel to Russia during the 2018 FIFA World Cup, the Russian authorities have confirmed that from 25th May 2018 until 25th July 2018 inclusive, stricter visa registration rules will be in place (link, in Russian, to the relevant article:  https://77.мвд.рф/documents/указы-президента-рф/item/10485987).  We will continue to keep you informed of this situation on our website as we near the 2018 World Cup in Russia.

 

If you have any further questions, please contact our visa team on +44 (0) 207 100 7370 or visas@realrussia.co.uk, and they will be glad to help.


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