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Knowledgebase: Trains
How do I find my platform and board train when I arrive at the station?
Posted by Andrew Glenister, Last modified by Aleksandra Kasaeva on 23 March 2017 10:23 AM

Upon arriving at the station, you will generally find that there is an electronic departure board showing the train number (отправление), its destination and the departure time and platform. Some smaller stations do still use paper noticeboards for their rail timetables. While some of the larger stations do now show English translations, bear in mind that generally, your destination will be written in the Cyrillic alphabet, so it is worth learning the name of your destination in Russian to avoid any confusion or stress. Russia uses a numeral system that most will be familiar with, so reading the train number, platform and time should not be an issue.

 

Once you know which platform you will be departing from, head through the departure hall, following signage where available, to the main platform area. Each platform will be clearly numbered, with some also possessing electronic boards that show the currently present train’s information.

 

If you find that you are early and the train has yet to arrive, you will be able to use one of the waiting areas within the station. If you choose to do this, remain alert as all announcements will be in Russian so you may miss the announcement for your train. Alongside learning your destination’s name in written Russian, it may also be worth learning it in spoken Russian too.

 

When the time comes to board the train, you will find your carriage by checking the numbers on the doors leading into the train. At the entrance to the carriage will be one of the provodnitsas who will check that all of your documents (passport/ID card, and tickets/voucher) are in order before allowing you entry.

 

There will be porters around the station who will be willing to help with any baggage you are unable to carry. They will often charge around 200 roubles or more for each item, though they have been known to ask for more if they feel that you can afford it.

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