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Knowledgebase: Trains
How can I receive my tickets?
Posted by , Last modified by Andrew Glenister on 19 August 2014 03:54 PM

There are a variety of ways that you can receive your train tickets depending on your needs.

 

Delivery Method

Delivery Time

Cost

Electronic Registration/Tickets by email

10 minutes

Free

Delivery to a UK address by combined courier and Royal Mail Special Delivery

≤ 5 working days

£12

Delivery to a European address by combined courier and Royal Mail Airsure

≤ 12 working days

£25

Delivery worldwide by courier

1 to 3 working days

POA

Delivery in Moscow by city courier to your hotel or apartment

Date as requested

£10

Delivery in St. Petersburg by DHL to your hotel or apartment

Date as requested

£25

Collection from our offices in Moscow

Date as requested

Free

Collection from European booking offices

By arrangement

POA

Collection from our London office

≤ 5 working days

£10

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Comments (2)
All Russian Trains Travel Team
22 April 2013 01:05 PM
i booked two ticket last night and paid immediatly
but i don't receive the voucher.
When will i get the voucher??
Rizwana
17 June 2013 07:10 PM
I received an email confirming that 2 tickets are available. I then paid for the tickets and then receive an email saying that the tickets are no longer available. What do I do now?
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