A small change to e-tickets
Posted by Andrew Glenister on 01 November 2016 11:22 AM
Real Russia have just been informed that there will be slight change to the process of exchanging electronic tickets (e-tickets) for a physical paper ticket for journeys on the railways of Russia.
As you may remember, in Russia an e-ticket is a voucher that confirms that you have booked and paid for a particular place on a particular train. It is not possible to board the train with the e-ticket, a printed copy of this e-ticket must be exchanged for a traditional rail ticket at an exchange point in Russia.
These exchange points can be either manned ticket offices or electronic terminals that look similar to ATM's.
The new process requires a small fee of 50 roubles to be paid in order to exchange a ticket at a ticket office. This is a relatively small fee, but it is worth taking it into consideration all the same.
If you choose to exchange your ticket at an electronic exchange point there continues to be no fee. Conviniently, if there is no electronic exchange point available, the 50 rouble fee will be waived.
Of course, if you would rather avoid the hassle of exchanging the e-ticket for a traditional paper ticket, it is possible to select electronic registration (e-registration) for almost all domestic trains in Russia. With e-registration there is no need to exchange anything, you can print this out and present it at the train in order to board the train, simplifying the process somewhat.
In either case, remember to have your passport with you to confirm you are who you say you are, and that the ticket belongs to you!
If you would like further information on e-tickets and e-registration, such as the difference between the two, head to our handy ticket information page.
If you would rather speak directly to one of our travel experts, head over to our 'Contact Us' page for more information.