The safety of our staff and customers is paramount to us here at Real Russia. Therefore, to help stop the spread of coronavirus, we have taken the decision to close our London office to customers for the foreseeable future. We will be regularly reviewing the situation, and following government guidance, and, based on this, will choose when to reopen to visitors.

In the meantime, you will still be able to speak to our visa specialists over live chat, on the phone or via email. Read more »

Click here for the most up to date information on coronavirus and travel to Russia, Mongolia and China; where we have pulled together all of your most frequently asked questions.

This story was updated on 12th March 2020.

As the coronavirus continues to make news, many customers have asked what impact this will have on their up and coming travel
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In our ongoing efforts to give you the best service possible, our London office will be closed on Friday 7^th February for a full day of staff development.

This means the following services will be affected:

• We won't be able to accept any applications from customers coming in person or if sent by post/courier.
• We won't be able to submit any visa applications to the Consulates/Visa Application Centres or collect passports with visas from
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The Embassy of Mongolia released the following information about travel to and from Mongolia due to the coronavirus 2019-nCov on 1st February 2020:

In connection to the World Health Organisation conclusion and advice and the decision by the Government of Mongolia, the below measures to be enforced from 1 February until 2 March 2020 in response to the novel coronavirus 2019-nCoV outbreak. Up to date, there are no confirmed cases of coronavirus in the country, however, Mongolia is
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With Brexit upon us, many Real Russia customers who are British nationals have been asking what impact this will have on entry to Russia.

On the 20^th January 2020 the Russian Ministry of Foreign Affairs confirmed that they are expecting no changes to the rights and privileges of British nationals visiting the Russian Federation after Brexit.

The agreement between the European Community and the Russian Federation regarding visas for citizens of the EU and Russia does
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